Terms of Service
Customer Service
John and I endeavour to provide exceptional service. Our goals are to value and appreciate every single customer or potential customer, to balance work and play and keep the small stuff in perspective.
In this section you will find our: Privacy Policy; Cookie Policy; Terms and conditions
Privacy Policy
Your Information
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at shadesatgrays@gmail.com
Cookie Policy
Use of cookies on Shades at Grays website
Cookies are small text files that are placed in your browser by the websites you visit. They are widely used to help users navigate websites efficiently, to perform certain functions on the sites, and/or to provide site owners with information about how their sites are used.
We use cookies on our site where they are required for particular features to work – for example, if you are a logged in user, to allow you to remain logged in whilst you complete certain tasks.
Web analytics cookies
We also use tracking cookies with the Google web analytics tool to analyse non-identifiable web traffic data to improve our services. This data is aggregated and cannot personally identify you. If you prefer, you can opt out of the tracking cookies we use without affecting your ability to use our site. Our web analytics will also respect any “do not track” setting that you might have set on your browser.
Social media cookies
We use social media on some sections of our website to help communicate our messages and give you the best experience – e.g. Facebook plugins.
These social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use, for example, of persistent session cookies and their tracking may be associated with your profile with them.
To disable all cookies
Most web browsers will allow you to set some control over cookies in your browser settings. This includes deleting them from your browser or disabling them altogether.
If you do choose to set your browser to disable all cookies, this may affect your ability to use some of the features on our site.
To learn more about cookies and how you can manage them in your web browser, visit:
Terms of service
These terms are issued by Shades at Grays Ltd and are effective from 12 May 2020. They cover the use of our website as well as any Shades at Grays online properties. Use includes visits to our site, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our website.
ContentWhile we endeavour to supply accurate information on this site, errors and omissions may occur. Shades at Grays does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site. Shades at Grays reserves the right to make changes to the content on this site at any time and without notice. To the extent permitted by New Zealand law, Shades at Grays makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
PricingAll prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.
Website and Credit Card SecurityWe want you to have a safe and secure shopping experience online. All payments are processed via a third party using secure servers. We do not store any credit card information.
Accessing our serviceOther than connecting to Shades at Grays website by HTTP requests using a web browser, you may not gain access to Shades at Grays website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on Shades at Grays websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.
DisclaimerOur website is intended to provide information for people buying or potentially buying our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us. While we endeavour to supply accurate information on this site, errors and omissions may occur. Shades at Grays does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site. Shades at Grays reserves the right to make changes to the content on this site at any time and without notice. To the extent permitted by New Zealand law, Shades at Grays makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
JurisdictionThis website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
Changes to this AgreementShades at Grays reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Questions about the Terms of Service should be sent to us at shadesatgrays@gmail.com